Every once in a while I will get a strange knock on my door. A knock that is unfamiliar, one that prompts everyone in the house to look at each other as if each one of us was wondering who was the one expecting a guest. Usually it’s just a friend, an adolescent trying to sell us a subscription to the local newspaper, an unemployed artist and self-employed curb painter asking to paint our house number on the curb, or the local meth addict who asks if she can mow our grass or do something else around the house, each time providing a different reason why she is trying to earn the money.
I was enjoying my day off on Monday afternoon, sitting on my bed, with my laptop in my lap, probably doing something with myspace, when my sister walked into my room. She held in her laughter as she said, “Hey go answer the door, there is a Chinese lady walking up the sidewalk and I don’t want to answer it.” “Where’s Josh,” I replied. “He’s outside talking to Laci (his ex gf and current I don’t know what).” Usually, I try to avoid door Mongols and the awkwardness that comes with them by deferring them to my brother. We even argue over who is going to pay the pizza man.
I don’t know where this social phobia originated because it’s not like we’re shy. Ok, yes I do know. See, we don’t always have the money to tip the pizza guy so sometimes our tips consist of some change that we find lying around on a table or some other change gathering location. Neither of us want to experience awkwardness or embarrassment of actually handing the dollar in quarters over to him or her so we do our best to stay out of the picture entirely. Somehow that has translated into answering the door when a stranger is present.
“You go answer the door.” “No Justin, YOU, she is going to try and sale something.” “How do you know,” I asked. “Because she is pulling a rolling suitcase,” Kaili responded. We both started laughing. I knew what was coming; I could visualize the situation in its entirety. “Fine.” I walked into the living room, hoping to get a peek of what I was up against when I heard the hollow thumping of our thin front door. My dogs came crashing to the front, like they always do, nearly taking the legs out from under me. I knew that if I couldn’t get them back I’d be forced to face this sales lady on her own turf. I would break rule number one.
Rule number one when dealing with door to door sales persons is to stay on your own turf. You can’t meet them on the porch or let them have the super advantage of coming inside. It’s sort of like keeping your distance from the over-aggressive alpha male at the bar. You need a table, a bar, a friend, something in between you and the aggressor. That way, they won’t ever feel comfortable, allowing you easier access to bail out at any moment.
I tried my best to chill the dogs out, but I knew that if I opened the door they’d go flying out and the following five minutes of my time would be spent trying to corral them all in. A second knock in just a few seconds time caused me to give up trying to get the dogs back. I knew I’d be forced to break rule number one.
I opened the door, expecting to find the Chinese lady my sister was talking about, but to my surprise she wasn’t Chinese at all. I wasn’t sure of her ethnic background, but if I were to guess I’d say that she was 40% Filipino and 60% black. Regardless, she was good. I tried to poke my head out and pretend I had no idea what was going on, but so did my dogs. I met her on the porch, taking her head on.
I’ve found that when people come to the house they always ask for the head of the household. Being that my dad owns the house, but lives in Addison, I guess the head of the household would be me. My brother lives with me, but I’m five years older and by default I’ve always been in charge. “Hi, may I speak with the head of the household please,” the suitcase roller asked, with a confident voice. “Uhhh, well he’s not here right now.” “When do you expect him to be back?” “Well, he lives in Dallas so he comes home periodically.” I always try to deflect the head of the household question on my dad. At this point, I didn’t know what this woman wanted. If she was a saleslady, I didn’t know what she was selling. Two disadvantages for me, while I try to field and deflect questions that tell me she is obviously trying to get somewhere. “So, do you live here,” she continued. “Yes, I do.”
As she reached down into her strolling piece of luggage, she quickly asked me if I knew Francis, our next door neighbor. “Yes, I do,” I reluctantly answered, not knowing where she was going with this. She came back up with a self-laminated menu, a spray bottle, and a rag. She handed me the menu. “Well I just left her house and she ordered one of these 32 oz. bottles of all purpose cleaner.” In mid-sentence she walked over to the window on my front porch and sprayed some of the content in her spray bottle on one of the window panes.
I try my hardest not to be rude. I try not to cut people off mid-sentence, even if it’s a telemarketer. I wait until they get to a stopping point and I tell them I’m not interested. But this lady was good. She had her product out and was on the fly before I could even think of a polite way to say that I wasn’t interested. I knew that the next five minutes would be spent trying to think of a way out, as her rhetoric effortlessly passed through one side of my head and out the other.
In my head I was laughing. I couldn’t help but think of my sister. She was inside, on the couch, watching TV. She didn’t have to deal with a sales pitch, the awkwardness of holding some sort of menu that I had no idea what to do with, or pretend to be interested. A smile crept onto my face as I admitted to myself that I had let this go too far. But little did I know that I would let it go even further.
As I pretended to be looking at this do-it-yourself, cheaply laminated menu, she continued on with her presentation. I looked up in time to hear her say, “You might use Windex to clean your windows, but with this all purpose cleaner you can do a lot more.” She wiped down the window pane, looked at me and stated, “With this product there are no streaks, smears, or smudges.” This line turned out to be one that she would repeat, sort of like a funny guy’s punch line.
I looked over to my brother, wondering if he was laughing at me from a distance. Laci was leaving and he was on his way back up the sidewalk, to my house. I looked at him and smiled, wondering if he was going to bypass me and the solution selling leech or if he would stop and experience the moment’s awkwardness. He got to the porch and smiled back, he was going to stay for this.
I wasn’t really paying much attention to the suitcase rolling expert, but she kept rambling. She mentioned something about a degreaser and looked at my car. “Another product that I have is also a degreaser. Is this your car?” She walked around the bush that sits in front of my porch and kneeled down near my front wheel. My brother and I stayed on the porch. It was at this point that I was tempted to bail out, to just walk inside and leave her out there. It would have been pretty funny, but fairly mean. I let the laughter settle in my head and chose to stay. After all, I knew it would probably end up as a blog, and I needed something new to write about. I couldn’t help but smile, this time a little bigger.
After a few minutes and a couple of more examples of how this all purpose miracle solution could change my life, she returned to my porch. It was the finale of her presentation and time for me to be the killjoy. She expounded on how if I bought each cleaner separately it would be three times the price of what she was going to sell it to me for. I felt like laughing out loud. I don’t know why. I guess because my brother had been suckered into the situation and it was awkward for not only me, but him too. I did my best to keep a straight face, to try not to be rude. My lips quivered and I kept looking down at the menu. It was a personal infomercial. But this time, I knew what to say.
“Well, this all sounds nice, but I don’t really have the money right now. I just finished paying all my bills.” “Well, how do you usually pay your bills, check or cash?” “Umm, cash.”
I don’t think the general public has paid their bills in cash since the 1970’s. I even felt stupid telling her that that was my means for paying my bills, however, I knew that if I had said that I pay my bills with a check she’d tell me that she could take it and hold it until I had money, which would cause me to make up some other excuse as to why I was trying to dismiss her to the next house.
Great salespeople always have ways to get you to be able to pay for their products; flex-pays, layaway, and magic credit are all a means to the end. You just have to know which methods of payment aren’t acceptable and then go with that.
“How often do you come around,” I asked, trying to sound sincere and attempting to make up for the smirky smiles that occasionally crept onto my face, ones of which she may or may not have noticed. “About once a year.” “Aw, well that sucks. Maybe you’ll catch me at a good time next year.” With those words, and a brief salutation, I had slayed the dragon. I went inside, with my head up, feeling good that the task was over. No more awkwardness. No more pretending to care. I could enjoy the rest of my Monday, and get back to what I was doing.
I had thought the days of door to door salespeople were gone. I had thought that there was nothing to sell, at least nothing that couldn’t possibly be found on QVC, ShopNBC, or Ebay, but apparently I was mistaken. Fire breathing salespeople still roam the earth, knock on doors, and try to convince you that their product is the greatest thing in the world. But what I have learned is to never answer the door for anyone who dons a secondhand name tag and wheels around a portable suitcase. At least, for anyone who does not carry a pizza delivery box.